Usability Quote of the Day

November 21, 2008

In the information age, as computers invade our lives and more and more products contain a chip of silicon, we find that what lies between us humans and our devices is cognitive friction, which is something new and something that we are ill-prepared to deal with. Our engineering skills are highly refined, but when we apply them to a cognitive friction problem, they fail to solve it. -- Alan Cooper, The Inmates are Running the Asylum, p. 92.   (via interaction-design.org)
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Saturday, June 16, 2007

Design Strategist Skills

You may not thought of these skills you will need as a design strategist ...

"At the So you Wanna be a Design Strategist? event last April, Bryan Zmijewski, a panel of design leaders from Yahoo! and I discussed the skills that defined a design strategist role. We organized our conversation around skills related to working with people, numbers, and process. Here’s a recap of some key points from the discussion.

Some people won’t like you. Who cares?
Design strategists need to be able to read the people in a room and understand each person’s perspective so they can focus a group on what they have in common. Often times, bridging gaps between people’s desires means confronting issues.

Yes, you will have to sell.
Designers typically want their work to speak for itself and are not inclined to put in the effort needed to sell their visions. Though it’s easy to hide behind your pixels, they won’t sell themselves.

You need to design in front of people…
…not just in front of your computer. Explaining ideas on the fly is crucial when working with groups of people.

Confrontation is a must. Gloves are optional.
People appreciate when you fight for something worthwhile. Get out of your comfort zone and don’t shy away from confrontation.

Design is a playing field. Designers need to win.
Think of a project as something you have to win at. Then bake in milestones along the way that clearly show your progress. Success sells."    (Continued via Functioning Form)    [Usability Resources]

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