Usability Quote of the Day

November 21, 2008

In the information age, as computers invade our lives and more and more products contain a chip of silicon, we find that what lies between us humans and our devices is cognitive friction, which is something new and something that we are ill-prepared to deal with. Our engineering skills are highly refined, but when we apply them to a cognitive friction problem, they fail to solve it. -- Alan Cooper, The Inmates are Running the Asylum, p. 92.   (via interaction-design.org)
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Tuesday, October 14, 2008

Applying for Medical Insurance? Beer is Required

Cute, the image tells the story ...

"This is my nomination for the Most Amusing Error Messages of the Day award:"    (Continued via UIE Brain Sparks, Jared Spool)    [Usability Resources]

Kaiser Application - Usability, User Interface Design

Kaiser Application

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