- Dr. Anthony Andre is elected as Fellow of the Human Factors and Ergonomics Society. Recognition of this honor will be made on Tuesday, October 23, at the Opening Plenary Session of the 2012 HFES Annual Meeting in Boston, MA...
- Dr. Andre quoted in recent San Jose Mercury News article, Pedal pusher: Desk-bike marketer hopes to get more workers into shape, with his take on a new desk-bike...
- Dr. Andre to host and chair the 2013 HFES Symposium on Human Factors and Ergonomics in Health Care! The Symposium, titled "Advancing the Cause" will be held March 11-13, 2013, at the Baltimore Marriott Waterfront Hotel in Baltimore, Maryland....
- Dr. Andre to give podium presentation entitled "The Human Factors Top 10 List: Answers to the 10 Most Important Human Factors Questions for Obtaining FDA Approval for your Drug Delivery Device" at the 2012 PDA Universe of Pre-Filled Syringes and Injection Devices Conference, October 15-17, Las Vegas, NV....
- Dr. Andre presents invited talk on incorporating human factors inputs into early device design and selection activities and moderates FDA human factors panel at the 2012 Symposium on Human Factors and Ergonomics in Health Care...
- Dr. Andre presents opening plenary address at the 2012 Symposium on Human Factors and Ergonomics in Health Care. The symposium was created, organized and chaired by Dr. Andre, in coordination with the Human Factors and Ergonomics Society of which he is the Immediate Past President. The symposium, held March 12-14 in Baltimore, was attended by 450 human factors professionals, health care industry representatives, health care provides and regulatory personnel...
- IAA/Usernomics has moved our offices and research facility a short distance to the prestigious city of Saratoga, CA. We have built a new custom usability testing facility and welcome the change of venue after 19 years in Cupertino, CA. Click here for pictures of Dr. Andre during the construction of our new lab!...
- IAA conducts comprehensive AED/CPR study in France. Read the recent whitepaper to find out which AEDs passed and which failed!...
- Dr. Anthony Andre to Chair the HFES 2012 Symposium on Human Factors and Ergonomics in Health Care (June 2011)...
- Dr. Andre gives webinar presentation on "What Makes a Pre-Filled Syringe Usable and Ergonomic? Critical Human Factors Design Attributes and Interacting Factors, sponsored by the Parental Drug Association (PDA), July 14, 2011...
- IAA leads Human Factors program that results in EU and FDA approval for the new Asante "Pearl" Insulin Pump. Details are found at: http://www.asantesolutions.com (June 2011)...
- IAA wins contract with Price Waterhouse Coopers (PwC), the world's largest professional services firm (May 2011)...
- Dr. Andre presents "Put Down that Workstation! How Software Usability and Expertise IS Office Ergonomics" as an Invited Speaker of the Bay Area Ergonomics Roundtable, held at the "We've Got your Back!" store in Los Gatos, CA May 18, 2011...
- IAA conducted human factors/ergonomics analyses toward optimizing the design and user experience of the Peregrine Wearable Computer Interface ...
- IAA helped incorporate ergonomics properties into the new Meglio handle/holder for the iPad. The design serves several common use cases and provides a flexible number of ways to hold, manipulate or stand the device...
- Dr. Andre is quoted in recent blog discussing the user experience challenges associated with the recent trend of more complex applications used on mobile devices...
- Dr. Andre featured on Dan Mulhern's radio show, "Everyday Leadership", discussing ergonomics in the workplace. (December 2010)...
- Dr. Andre starts term as President of the Human Factors and Ergonomics Society (Sept 2010)...
- Dr. Andre serves as the Host Chair for the Human Factors and Ergonomics Society 54th Annual Meeting in San Francisco (Sept 2010)...
- Dr. Andre organized and chaired a recent discussion panel titled "Blasphemy or Pragmatics? When NOT
to Follow User-Centered Design Techniques" (Sept 2010)...
- Dr. Andre speaks on medical device human factors at the "Universe of pre-filled syringes and injection devices" conference in Las Vegas (October 2010)...
- Dr. Andre gives invited presentation "How software usability, expertise and workload impact ergonomics" to the UC Berkeley Ergonomics Summer Institute Course (July 2010)...
Dr. Andre gives invited presentation "To Err is Human, To Foresee is Human Factors: Improving Patient Safety Through Usability Engineering" to the Bay Area Biomedical Device Conference (March 2010)...
- Dr. Andre is elected next President of the Human Factors and Ergonomics Society HFES (August 2009)...
- IAA wins the prestigious 2009 User Centered Design Award from the HFES Product Design Technical Group for their design of the Cardiac Science AED PowerHeart G3 Plus (August 2009)...
- Dr. Andre is recipient of the San Jose State University, 2009 Davidson College of Engineering Oustanding Lecturer Award (2009)...
We are currently recruiting the following participants for paid, non-invasive consumer research studies:
- Diabetic Patients
- Cancer Patients
- Heart Disease Patients
Get paid to participate! View our current studies for more information and to see if you qualify.
|Human Factors & Ergonomics Society |
|Usability Professionals Association |
|Association for the Advancement of Medical Instrumentation |
|Board of Certification in Professional Ergonomics|
Usability & Usability Testing (Continued)
Articles and Resources for Usability and Usability Testing.
This is a continuation of Usability Resources.
As a service to our professional community, we are pleased to bring you a great starting place for locating articles and resources about usability and usability testing.
Scroll down or click on one of the following topics:
See User Interface Design for additional links to major UI sites.
If you like this page, please link to us.
Page 2 of 3 Usability
- 5-second tests: measuring your site's content pages Testing content pages to ensure that they are understandable to users. UIE, Christine Perfetti.
- 8 guidelines for usability testing Getting the most from usability testing sessions. Webcredible, Tim Fidgeon.
- 90% of all usability testing is useless Problems with usability testing for websites. Adaptive Path, Lane Becker.
- A Brief History of Human Computer Interaction Technology This article summarizes the historical development of major advances in human-computer interaction technology, emphasizing the pivotal role of university research in the advancement of the field.
- A proposal for evaluating usability testing methods: the practical review system An outline of 28 characteristics that can be used to understand any usability method, thereby allowing any individual to decide between methods. WebWord, John S. Rhodes.
- Archiving usability reports The need to systematically archive the reports. An intranet-based usability archive offers four substantial benefits. Alertbox, Jakob Nielsen
- Authentic behavior in user testing Reasons why user testing generates realistic findings because people engage strongly with the tasks and suspend their disbelief. Alertbox, Jakob Nielsen.
- Beginner's guide to moderating a usability study Considerations and steps to take when I'm moderating a usability test. OK/Cancel, Kevin Cheng.
- Checkpoints for reviewing usability test reports Checkpoints to help in critically reviewing the research of others, and to help stakeholders weigh up the merits or shortcomings of research data and conclusions. UPA, Kathleen Straub.
- Cleaning up for the housekeeper The need for both Expert Review and Usability Testing because they address different goals. DialogDesign, Rolf Molich.
- Comparative usability evaluation A series of studies where large numbers of professional usability teams evaluated the same website or Windows program. Usability.gov.
- Conducting and using usability tests A good set of steps for conduction a usability test plus links to more articles. Information Technology Technical Assistance and Training Center (ITTATC), Shawn Lawton Henry and Mary Martinson Grossnickle.
- Cost of User Testing a Website It takes 39 hours to usability test a website the first time you try. This time estimate includes planning the test, defining test tasks, recruiting test users, conducting a test with five users, analyzing the results, and writing the report. Alertbox, Jakob Nielsen.
- Design choices can cripple a website An examination of how page is design will have a dramatic impact on conversion rates for better or for worse. A List Apart, Nick Usborne.
- Eight guidelines for usability testing A paper about how you can get the most from these usability testing sessions. Usability News, Tim Fidgeon.
- Estimating of testing the plausible way How to estimate the time needed for a usability test. Usability News, Caroline Jarrett.
- Experience remote usability testing, Part 1 A context for remote usability testing by detailing and describing the benefits and pitfalls of remote usability evaluations and the application-sharing tools that were evaluated. IBM, Velda Bartek and Deane Cheatham.
- Experience remote usability testing, Part 2 The authors describe some of the lessons learned as they planned and conducted remote usability evaluations for software products. IBM, Velda Bartek and Deane Cheatham.
- Eyetracking studies: usability holy grail? Eye-tracking, while valuable, doesn't make usability testing any more powerful. It's what you do with the observations and the usability test data that counts. Demistifying Usability, Frank Spiller.
- Finding the right users A more scientific approach to selecting usability testing subjects. Adaptive Path, Peter Merholz.
- Fly on the wall The "Fly on the Wall" (FOTW) technique is a low-cost, low-overhead method of collecting valid customer data. IBM, Eyitope St. Matthew-Daniel and Robert J. Kamper.
- Formal usability reports vs quick findings Formal reports are the most common way of documenting usability studies, but informal reports are faster to produce and are often a better choice. Alert Box, Jakob Nielsen.
- Get out of your lab and into their lives A discussion about how standard user testing practice is remarkably out of sync with reality. Adaptive Path, Peter Merholz.
- Guerilla facilitation There are papers about the "right" way to facilitate. Consider these thoughts my first attempt at what I'll call "Guerilla Facilitation." UPA Voice, Ronnie Battista.
- Hotspots and hyperlinks: using eye-tracking to supplement usability testing This article discusses how eye-tracking can be used to supplement traditional usability test measures. Usability News, Mark C. Russell.
- Iterative Usability Testing as Continuous Feedback: A Control Systems Perspective This paper argues that in the field of usability, debates about number of users, the use of statistics, etc. in the abstract are pointless and even counter-productive. Journal of Usability Studies, Alex Genov.
- Measuring online experience: it's about more than time In order to obtain a more robust measure of Internet use, researchers may want to consider how and what users think, feel, and do online when they assess level of experience. This article explores each of these areas and present a new measure of measuring online experience. Usability News, Bonnie Lida Rogers.
- One-Day Usability Testing 80 percent of what you would learn from these studies can be gained in less than a day. Search Engine Watch, Aaron Hurst.
- Planning usability testing for accessibility This paper discusses "How many participants with disabilities should be included in usability testing?" and "What characteristics should they have?" The Information Technology Technical Assistance and Training Center (ITTATC).
- Practical usability: beyond user testing Even a knowledgeable audience may not know that there is a lot more to usability than user testing. Digital Web, Joshua Kaufman.
- Preparing usability testing for accessibility A set of tasks for preparing for usability testing. The Information Technology Technical Assistance and Training Center (ITTATC).
- Pitting usability testing against heuristic review When to use usability testing vs. heuristic review. Human Factors International, Eric Schaffer.
- Recruiting screener: questions for usability test participants with disabilities Template questions that you can customize and add to your recruiting screener to cover disability and accessibility issues. Alertbox, Jakob Nielsen.
- Remote online usability testing: why, how, and when to use it Remote online testing versus traditional usability testing. Traditional, one-on-one usability testing in person is a great technique for uncovering usability issues on your website. Boxes and Arrows, Dabney Gough and Holly Phillips.
- Restoring confidence in usability results Adding confidence intervals to completion rates in usability tests will temper both excessive skepticism and overstated usability findings. Measuring Usability, Jeff Sauro.
- Seven common usability testing mistakes How to avoid mistakes and ensure that the usability test will produce quality results. UIE, Jared M. Spool.
- Standards update: usability test reporting Inconsistancy between usability professionals when conducting usability tests. Userfocus, David Travis.
- Test Your Designs - on People! How can you know that the design you've stressed over for so long is appropriate? Feedback is one way - paying attention to the email you get from people who take the time to write. But a more powerful solution is actually watching people use your site. Webmonkey, Jeffrey Veen.
- Time budgets for usability sessions Up to 40% of precious testing time is wasted while users engage in nonessential activities. Far better to focus on watching users perform tasks with the target interface design. Alertbox, Jakob Nielsen.
- Towards the design of effective formative test reports A discussion about "formative" evaluations to distinguish them from "summative" (validation) usability tests at the end of development. Journal of Usability Studies, Mary Theofanos and Whitney Quesenbery.
- UI guidelines vs usability testing This paper defines UI guidelines and describes the problems inherent in only following guidelines, as well as the danger in being too focused on consistency in your design. Microsoft Corporation.
- Usability at 90mph: presenting and evaluating a new high-speed method for demonstrating user testing in front of an audience This article documents the authors' attempt to develop a quick, inexpensive, and reliable method for demonstrating user testing to an audience. First Monday, Paul F Marty and Michael B Twidale.
- User Testing How to find out what users want The most successful web sites are those that not only respond to user feedback, but actively seek it out. ahref.com, Jennifer Fleming.
- What's in a number? Whereas 7 (plus or minus 2) is the mantra for structured writing and other methods for organizing information, 5 (plus or minus 2) is the mantra for the number of participants needed in a usability test. STC Usability, Carol M. Barnum.
- When to Outsource the Recruiting of Test Users When your user population is relatively small and well defined, you have to recruit from those people, schedule their time, etc. Alertbox, Jakob Nielsen.
- Why ask "why" in a usability evaluation In this evaluation of a University web site, users were asked to attempt tasks and at each step were instructed to indicate not only what action they intended perform, but why that particular action seemed appropriate. UPA, Larry Wood.
- Why you don't need a usability lab To simulate a normal office environment, and find out how real users are experiencing your site. If that's the goal, then here's a modest suggestion: why not use your participants' actual office environments? Sitepoint, Elizabeth Neal.
- Why you only need to test with 5 users Elaborate usability tests are a waste of resources. The best results come from testing no more than 5 users and running as many small tests as you can afford. Alertbox, Jakob Nielsen.
- Why You Need to Test Your Web Site with Real Users Consultants, marketing and Web development people have their own biased views of what users want or need. But only users can really tell you whether your site meets their requirements. WebReference, Lois Wakeman.
- Why User Testing Is Good You have to find out what your customers want before you finish your product. In fact, the earlier you find out what people want, the better. Webmonkey, Mike Kuniavsky.
Page 2 of 3 Usability
Return To Top